Shift Leader & Store Operations Lead

Jimmy John's; Highlands Ranch (CO); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Jimmy John's is seeking a capable Staff member to join a fast-paced, high-energy team. The role includes greeting customers, delivering world-class service, and executing sandwiches quickly while maintaining sanitation standards.

A strong customer-service mindset and leadership potential are valued as you support store operations. The position involves assisting with daily shift duties, supervising side work, and helping with training.

Qualifications

• Customer service and leadership experience preferred.
• Ability to stay calm and organized in a fast-paced environment.
• Strong work ethic and reliable attendance required.

Responsibilities

• Assist management to meet shift duties and objectives.
• Ensure completion of all side work and shift tasks.
• Assist with shift duties: slicing, making sandwiches, handling customer complaints, and training new staff.
• Complete weekly administrative tasks.
• Serve as manager on duty 2–5 nights per week.

Skills

Customer service

Leadership

Dependability

Punctuality

Organization

Communication

Teamwork

Job description

Jimmy John's is seeking a capable Staff member to join a fast-paced, high-energy team. The role includes greeting customers, delivering world-class service, and executing sandwiches quickly while maintaining sanitation standards.

A strong customer-service mindset and leadership potential are valued as you support store operations. The position involves assisting with daily shift duties, supervising side work, and helping with training.