Shift Lead: Customer Experience & Store Ops

Walgreens; St. Ann (MO); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Missouri's St. Ann area is seeking an adaptable team member to open and close the store when management is not present, handle required systems, and ensure readiness for business. You will interact with customers, assist with product returns, refunds, and cash handling while modeling a superior service experience.

The role emphasizes cash accuracy, pricing tasks, displays, and seamless daily operations, with an hourly pay range and equal opportunity employment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Ability to handle cash, operate registers and assist customers.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license (state)

Tools

Store systems knowledge

Job description

Walgreens in Missouri's St. Ann area is seeking an adaptable team member to open and close the store when management is not present, handle required systems, and ensure readiness for business. You will interact with customers, assist with product returns, refunds, and cash handling while modeling a superior service experience.

The role emphasizes cash accuracy, pricing tasks, displays, and seamless daily operations, with an hourly pay range and equal opportunity employment.