Shift Lead: Customer Experience & Store Ops

Walgreens; Plainville (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a team member in Plainville, CT to help open and close the store when management is not present, manage cash and ensure readiness for business. You will greet customers, assist with products, and resolve issues to maintain a positive experience.

Responsibilities include supporting the warehouse, pricing, stock rotation, and maintaining store appearance. A background in leadership and strong English communication are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, handling cash and ensuring the floor and stock room are ready for the business day.
• Handles returns, refunds, cash drops, and provides change to registers.
• Provides a distinctive and delightful customer experience.
• Greet customers and assist with products and services, resolving issues to ensure a positive experience.
• Communicates tasks to team members when management is not present and reports disciplinary issues.

Skills

Leadership

Retail Key Holder

Customer Service

Education

High School Diploma

Job description

Walgreens is seeking a team member in Plainville, CT to help open and close the store when management is not present, manage cash and ensure readiness for business. You will greet customers, assist with products, and resolve issues to maintain a positive experience.

Responsibilities include supporting the warehouse, pricing, stock rotation, and maintaining store appearance. A background in leadership and strong English communication are required.