Customer Experience & Sales Associate

Walgreens; Nashville (TN); Remote; USD 20,664 - 26,174; Full time

Job summary

Walgreens in Nashville, USA is seeking a Customer Service Associate to deliver a positive shopping experience, assist customers, and handle transactions efficiently. The role requires friendly service and adherence to store policies.

You will manage online orders, keep displays orderly, support stock rotation, and help customers with questions about products and services. Flexible schedule including nights and weekends is required.

Qualifications

• Graduate or equivalent from a recognized institution.
• Proficient reading, writing, and communication in English.
• Flexible working schedule, including nights and weekends.

Responsibilities

• Model and convey a standout client experience.
• Register sales, process payments, returns, and exchanges.
• Greet customers and assist with products and services.
• Collaborate with colleagues to deliver excellent service and civility.
• Recommend items, exchanges, and upsell when appropriate.
• Keep registers and stock area organized; perform inventory.
• Follow department security procedures to prevent fraud.
• Ensure compliance with state/local rules on regulated items.
• Maintain displays and perform timely resets.
• Assist with food handling and stock rotation (FIFO).
• Maintain knowledge of store systems and hardware.
• Provide photo area customer care and printing services.
• Handle online orders and fulfill pickup status.

Skills

English proficiency

Customer service

Communication skills

Education

Graduation

Job description

Walgreens in Nashville, USA is seeking a Customer Service Associate to deliver a positive shopping experience, assist customers, and handle transactions efficiently. The role requires friendly service and adherence to store policies.

You will manage online orders, keep displays orderly, support stock rotation, and help customers with questions about products and services. Flexible schedule including nights and weekends is required.