Shift Lead - Customer Experience & Store Ops

Walgreens; Frankfort (KY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring in Frankfort, KY for a role overseeing daily operations in the absence of management. You will open/close the store, handle cash, process returns, and ensure shelves and stockrooms are ready for business. You’ll also support vendor deliveries and backdoor access.

You'll deliver a distinctive customer experience, greet customers, resolve issues, and coordinate with team members on displays, inventory, and orders. English fluency and prior retail leadership are required.

Qualifications

• One year of leadership or retail supervisory experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle cash.
• Process returns, refunds, cash drops, and price verifications.
• Deliver a distinctive customer experience and assist customers.
• Assist with vendor deliveries and backdoor operations.
• Maintain accurate inventory and assist with merchandising and displays.
• Communicate tasks and report issues to management.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is hiring in Frankfort, KY for a role overseeing daily operations in the absence of management. You will open/close the store, handle cash, process returns, and ensure shelves and stockrooms are ready for business. You’ll also support vendor deliveries and backdoor access.

You'll deliver a distinctive customer experience, greet customers, resolve issues, and coordinate with team members on displays, inventory, and orders. English fluency and prior retail leadership are required.