Shift Lead: Customer Experience & Store Ops

Walgreens; Fort Oglethorpe (GA); On-site; USD 2,411,000 - 3,100,000; Full time

Job summary

Walgreens in Fort Oglethorpe, GA, seeks a capable team member to open and close the store when management is absent, handle cash and refunds, and ensure readiness for a business day. You will greet customers, assist with products, and maintain displays and inventory with accuracy.

The role emphasizes delivering a friendly, helpful customer experience and supporting store operations, including backroom and vendor-related tasks.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and ensures all systems start-ups and cash handling are completed.
• Manages product returns, refunds, cash drops, and ensures accurate register records.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services to resolve issues.
• Maintains inventory counts and participates in pricing, displays, and stock rotation in compliance with policies.
• Assists with vendor deliveries, backroom access, and basic bookkeeping tasks as requested.

Skills

Leadership experience

Retail key holder

Customer service

Cash handling

Store operations

Education

Pharmacy license

PTCB certification

Job description

Walgreens in Fort Oglethorpe, GA, seeks a capable team member to open and close the store when management is absent, handle cash and refunds, and ensure readiness for a business day. You will greet customers, assist with products, and maintain displays and inventory with accuracy.

The role emphasizes delivering a friendly, helpful customer experience and supporting store operations, including backroom and vendor-related tasks.