Shift Lead: Customer Experience & Store Ops

Walgreens Co.; Des Moines (IA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Des Moines, IA, is seeking a store associate to open and close the store when management is unavailable, manage cash handling and POS transactions, and ensure the floor and stock room are ready for business.

You will handle returns, refunds, cash drops, and provide change as needed while delivering a distinctive customer experience. You will engage customers, assist with product finding, and maintain accurate pricing and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash and registers, including refunds and adjustments.
• Assist with inventory, pricing, and displays.
• Support store operations and customer service to ensure a seamless experience.

Skills

Leadership experience

Retail key holder

English fluency

Education

PTCB/ExCPT certification or pharmacy license

Job description

Walgreens Co. in Des Moines, IA, is seeking a store associate to open and close the store when management is unavailable, manage cash handling and POS transactions, and ensure the floor and stock room are ready for business.

You will handle returns, refunds, cash drops, and provide change as needed while delivering a distinctive customer experience. You will engage customers, assist with product finding, and maintain accurate pricing and displays.