Shift Lead: Customer Experience & Store Operations

Walgreens; Smithfield (NC); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Smithfield, NC seeks a store role to maintain daily operations and deliver exceptional customer service. You will handle opening/closing procedures, cash handling, and assisting customers with products and services, ensuring a smooth store start and end to each business day.

The position emphasizes leadership experience, English fluency, and knowledge of inventory controls, with a focus on a reliable, customer-centric environment. Competitive hourly pay and benefits apply.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.
• Arrest and conviction records may be considered.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

English proficiency

Store systems knowledge

Education

PTCB certification or Pharmacy license

Job description

Walgreens in Smithfield, NC seeks a store role to maintain daily operations and deliver exceptional customer service. You will handle opening/closing procedures, cash handling, and assisting customers with products and services, ensuring a smooth store start and end to each business day.

The position emphasizes leadership experience, English fluency, and knowledge of inventory controls, with a focus on a reliable, customer-centric environment. Competitive hourly pay and benefits apply.