Shift Lead: Customer Experience & Store Operations

Walgreens; Menomonee Falls (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Menomonee Falls, WI is seeking a Store Team Member to open and close the store in the absence of management, handle cash and transactions, and ensure the floor and stock room are ready for the day. You may also open the back door for deliveries.

You will engage customers, resolve issues, maintain accurate pricing, assist with displays and inventory counts while upholding Walgreens service standards and store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and handle required cash handling.
• Complete product returns, refunds, cash drops to the safe, and provide change as requested.
• Engage customers and patients to deliver a distinctive customer experience.
• Assist with inventory counts, pricing changes, and accurate records across departments.

Skills

Leadership experience

Retail key holder

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Menomonee Falls, WI is seeking a Store Team Member to open and close the store in the absence of management, handle cash and transactions, and ensure the floor and stock room are ready for the day. You may also open the back door for deliveries.

You will engage customers, resolve issues, maintain accurate pricing, assist with displays and inventory counts while upholding Walgreens service standards and store policies.