Shift Lead: Customer Experience & Store Operations

Walgreens; Jenks (OK); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Jenks, OK is seeking a candidate to open and close the store in the absence of management, perform cash handling and start-up procedures, and ensure readiness of floor and stock room for the business day.

The role includes processing refunds, returns, and cash drops, while modeling a friendly, proactive customer experience and supporting store operations and inventory control. The position requires English fluency and prior retail leadership experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Prefer the knowledge of store inventory control.

Responsibilities

• Opens and closes the store in the absence of store management.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Holds store keys to open and close without management.
• Assists with vendor deliveries through backdoor and related orders.
• Registers all related sales and records scanning errors, price verifications, and voids.
• Maintains inventory counts and pricing signage to ensure accurate pricing.
• Performs cash handling tasks and basic bookkeeping activities as needed.

Skills

Leadership experience

Retail key holder

English fluency

Job description

Walgreens in Jenks, OK is seeking a candidate to open and close the store in the absence of management, perform cash handling and start-up procedures, and ensure readiness of floor and stock room for the business day.

The role includes processing refunds, returns, and cash drops, while modeling a friendly, proactive customer experience and supporting store operations and inventory control. The position requires English fluency and prior retail leadership experience.