Shift Lead: Customer Experience & Store Operations

Walgreens; Fort Wayne (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Fort Wayne, Indiana is seeking a dedicated Retail Lead to operate in the store when management is unavailable. You will open/close, handle cash and assist with daily operations, ensuring the floor and stock room are ready for business and providing outstanding customer service.

The role emphasizes leadership, accountability, and a strong focus on delivering a distinctive customer experience to every visitor.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling and start-up tasks.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Communication

Education

Pharmacy license

PTCB certification

Job description

Walgreens in Fort Wayne, Indiana is seeking a dedicated Retail Lead to operate in the store when management is unavailable. You will open/close, handle cash and assist with daily operations, ensuring the floor and stock room are ready for business and providing outstanding customer service.

The role emphasizes leadership, accountability, and a strong focus on delivering a distinctive customer experience to every visitor.