Shift Lead: Customer Experience & Store Operations

Walgreens Co.; East Naples (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in East Naples, FL seeks an in-store leader capable of opening and closing the store in the absence of management, handling cash, and ensuring daily readiness of floors and stock rooms. The role supports customer service and operations while supervising team members.

Strong English communication, basic store systems knowledge, and a willingness to learn are essential. This is a full-time, on-site position offering a competitive hourly wage.

Qualifications

• 1 year of leadership, supervisory, or retail key holder experience.
• Fluent reading/writing/speaking English.
• PTCB certification or pharmacy license as required by state (preferred).

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete cash handling tasks: refunds, drops, and providing change.
• Deliver a distinctive customer experience and assist with customer needs.

Skills

Leadership experience

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Tools

Store systems (POS)

Job description

Walgreens Co. in East Naples, FL seeks an in-store leader capable of opening and closing the store in the absence of management, handling cash, and ensuring daily readiness of floors and stock rooms. The role supports customer service and operations while supervising team members.

Strong English communication, basic store systems knowledge, and a willingness to learn are essential. This is a full-time, on-site position offering a competitive hourly wage.