Shift Lead: Customer Experience & Operations

Carwashexpress; Elizabethtown (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

A leading car wash company in Elizabethtown is seeking a Shift Lead to enhance customer engagement and ensure smooth site operations. Responsibilities include directing vehicles, monitoring equipment, and providing team leadership. The ideal candidate will focus on delivering a friendly experience and maintaining service quality. Join a growing network committed to employee and customer satisfaction.

Qualifications

• Must be ready to drive performance and lead customer engagement.
• Ability to monitor equipment and uphold safety protocols.
• Lead a team and manage operations during shifts.

Responsibilities

• Greet customers and enhance their experience.
• Direct vehicles safely into the wash tunnel.
• Lead the team during shifts in absence of leadership.

Skills

Customer engagement

Operational oversight

Team leadership

Attention to detail

Job description

A leading car wash company in Elizabethtown is seeking a Shift Lead to enhance customer engagement and ensure smooth site operations. Responsibilities include directing vehicles, monitoring equipment, and providing team leadership. The ideal candidate will focus on delivering a friendly experience and maintaining service quality. Join a growing network committed to employee and customer satisfaction.