Shift Lead: Customer Experience & Team Ops

Whistle Express Car Wash; Mayfield (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A local car wash company in Mayfield is seeking a dedicated Shift Lead to enhance customer experiences and manage team operations. The ideal candidate will engage customers, ensure safety protocols during vehicle washing, and support team members in daily tasks. Strong leadership skills and attention to detail are essential to maintain high service quality. Join a growing team focused on delivering excellence in customer service and operational efficiency.

Qualifications

• Strong communication skills to engage customers positively.
• Ability to lead a team and delegate tasks effectively.
• Attention to detail to ensure wash quality meets standards.

Responsibilities

• Greet customers and enhance their experience.
• Direct vehicles into the wash tunnel safely.
• Lead the team during shifts and support team members.

Skills

Customer engagement

Team leadership

Attention to detail

Operational safety

Job description

A local car wash company in Mayfield is seeking a dedicated Shift Lead to enhance customer experiences and manage team operations. The ideal candidate will engage customers, ensure safety protocols during vehicle washing, and support team members in daily tasks. Strong leadership skills and attention to detail are essential to maintain high service quality. Join a growing team focused on delivering excellence in customer service and operational efficiency.