Shift Lead: Customer Experience & Operations

Whistle Express Car Wash; Ramsey (NJ); On-site; USD 25,000 - 36,000; Full time

Job summary

A leading car wash company in New Jersey is seeking a Shift Lead to oversee customer engagement, direct vehicle operations, and lead team activities. The ideal candidate has strong leadership skills and a commitment to service quality. You will be responsible for providing a positive experience for customers while ensuring safety protocols are followed. This full-time position offers opportunities for professional growth and development within a dynamic work environment.

Qualifications

• Proven ability to lead a team and handle operational challenges.
• Excellent customer service skills.
• Strong attention to detail and commitment to quality.

Responsibilities

• Greet customers and provide a friendly experience.
• Direct vehicles safely into the wash tunnel.
• Lead the team during shifts in the absence of leadership.
• Inspect vehicles to ensure quality standards are met.

Skills

Customer engagement

Team leadership

Attention to detail

Safety protocols

Job description

A leading car wash company in New Jersey is seeking a Shift Lead to oversee customer engagement, direct vehicle operations, and lead team activities. The ideal candidate has strong leadership skills and a commitment to service quality. You will be responsible for providing a positive experience for customers while ensuring safety protocols are followed. This full-time position offers opportunities for professional growth and development within a dynamic work environment.