Shift Lead: Customer Experience & Operations

Whistle Express Car Wash; Laurens (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading car wash service in Laurens, SC seeks a dedicated Shift Lead to provide exceptional customer engagement and team leadership. You'll manage vehicle wash processes, ensuring safety and quality standards are upheld. Responsibilities include directing team members, promoting services to customers, and maintaining operational efficiency. Ideal candidates should have strong leadership skills, a passion for customer service, and the ability to handle challenges effectively. Join a growing company that values accountability and strives for excellence.

Qualifications

• Ability to engage customers positively and promote services.
• Experience in leading a team and delegating tasks.
• Knowledge of safety protocols in operational settings.

Responsibilities

• Greet customers and provide a friendly experience.
• Direct vehicles into the wash tunnel safely.
• Lead team during shifts and monitor performance.
• Inspect vehicles for quality assurance.

Skills

Customer engagement

Team leadership

Operational safety

Job description

A leading car wash service in Laurens, SC seeks a dedicated Shift Lead to provide exceptional customer engagement and team leadership. You'll manage vehicle wash processes, ensuring safety and quality standards are upheld. Responsibilities include directing team members, promoting services to customers, and maintaining operational efficiency. Ideal candidates should have strong leadership skills, a passion for customer service, and the ability to handle challenges effectively. Join a growing company that values accountability and strives for excellence.