Shift Lead: Customer Experience & Operations

Whistle Express Car Wash; Chattanooga (TN); On-site; USD 15,000 - 21,000; Part time

Job summary

Whistle Express Car Wash in Chattanooga, TN is seeking a part-time Shift Lead to help ensure each shift runs smoothly by supporting the team and delivering a great customer experience. You’ll engage with customers, assist with daily operations, uphold site standards, and lead the team in the absence of management to ensure both staff and customers are assisted.

This role emphasizes opening/closing procedures, safety, and attention to detail to maintain wash quality and customer satisfaction

Responsibilities

• Engage with customers and provide a positive, friendly experience.
• Direct vehicles safely and prepare them for wash while removing obstacles.
• Lead the team during shifts and assist in opening/closing procedures.
• Monitor operations and enforce safety protocols to protect staff and customers.
• Inspect each vehicle for quality and address missed spots or streaks.

Skills

Customer engagement

Team leadership

Safety awareness

Quality inspection

Job description

Whistle Express Car Wash in Chattanooga, TN is seeking a part-time Shift Lead to help ensure each shift runs smoothly by supporting the team and delivering a great customer experience. You’ll engage with customers, assist with daily operations, uphold site standards, and lead the team in the absence of management to ensure both staff and customers are assisted.

This role emphasizes opening/closing procedures, safety, and attention to detail to maintain wash quality and customer satisfaction