Car Wash Team Member: Customer Service & Ops

Whistle Express Car Wash; Paris (TN); On-site; USD 14,051 - 26,587; Part time

Job summary

Whistle Express Car Wash in Tennessee is seeking a part-time Team Member to deliver friendly, efficient customer service at the point of sale and in the wash area. You will guide vehicles into the wash tunnel, support membership activities, and uphold cleanliness and safety standards to provide a top-tier experience.

You will also assist with opening/closing duties and general site upkeep, ensuring smooth operations and a positive customer journey across the station, wash, and convenience areas.

Qualifications

• Ability to provide exceptional customer service in a fast-paced environment.
• Ability to follow safety procedures and maintain cleanliness.
• Flexible to support sales, membership changes, and account management.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude; support sales and membership growth through consistent processes and knowledgeable guidance; assist with member sign-ups, changes, and account management.
• Wash Station Service: Follow safety procedures and maintain a clean, organized wash area; assist with vehicle preparation and identifying preexisting conditions; operate wash equipment safely and efficiently.
• Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews; manage member accounts including cancellations, plan changes, and CX.
• General Duties: Maintain professional conduct and adhere to uniform standards; perform opening and closing duties; clean and maintain the tunnel; prepare towels and materials.

Skills

Customer service

Communication

Teamwork

Safety procedures

Attention to detail

Job description

Whistle Express Car Wash in Tennessee is seeking a part-time Team Member to deliver friendly, efficient customer service at the point of sale and in the wash area. You will guide vehicles into the wash tunnel, support membership activities, and uphold cleanliness and safety standards to provide a top-tier experience.

You will also assist with opening/closing duties and general site upkeep, ensuring smooth operations and a positive customer journey across the station, wash, and convenience areas.