Shift Lead: Craft Coffee, Team Leadership & Community

Starbucks Corp.; Miami (FL); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Tuition coverage via Starbucks College

Paid vacation and sick time

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a cafe team and uphold our standards for quality beverages, food, and customer service. You will guide a small team, delegate tasks, and ensure a welcoming store environment for the community.

This role emphasizes craft, heart, and reliable store operations. Successful candidates will have at least six months of customer-facing experience, plus ability to work flexible hours.

Qualifications

• Six months of experience interacting with and fulfilling customer requests.
• Six months of experience delegating tasks to others and coordinating two or more employees.
• Ability to prepare and coach food and beverage to standard or customized recipes.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community.
• Ensure quality beverages and food to standard recipes or customer specifications; manage cash handling and safety.
• Direct and coordinate shift tasks, ensuring team collaboration and efficient service.

Skills

Direct others

Learning agility

Communication skills

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a cafe team and uphold our standards for quality beverages, food, and customer service. You will guide a small team, delegate tasks, and ensure a welcoming store environment for the community.

This role emphasizes craft, heart, and reliable store operations. Successful candidates will have at least six months of customer-facing experience, plus ability to work flexible hours.