Shift Lead: Craft Coffee & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k) with match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and care, ensuring a welcoming space for the community. You will guide baristas in beverage and food preparation, uphold quality standards, and model exceptional customer service.

This role requires interpersonal strengths, quick learning, and the ability to coordinate tasks across the team while maintaining store safety and policies. Flexible scheduling is expected to meet business needs.

Qualifications

• Six months of experience in a role requiring constant interaction with customers.
• Six months of experience delegating tasks to two or more employees.
• Able to work flexible hours including early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead with craft and heart to make the Starbucks experience welcoming for the community.
• Ensure quality beverages and food products per standard recipes or customized for customers.
• Provide safe, secure store operations and adhere to policies and standards.
• Coach and delegate tasks to team members to maintain smooth store flow.

Skills

Direct the work of others

Effective communication

Retail environment knowledge

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead store operations with craft and care, ensuring a welcoming space for the community. You will guide baristas in beverage and food preparation, uphold quality standards, and model exceptional customer service.

This role requires interpersonal strengths, quick learning, and the ability to coordinate tasks across the team while maintaining store safety and policies. Flexible scheduling is expected to meet business needs.