Shift Lead - Craft Coffee & Team Coaching

Starbucks Corp.; Virginia (MN); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Paid vacation and parental leave

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. The role emphasizes quality beverages, food preparation to standard recipes, and coaching team members to deliver exceptional service.

Candidates should have at least six months of customer-facing experience, strong communication, and the ability to coordinate tasks across multiple partners. Flexible hours are expected as part of store operations.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Ability to delegate tasks to other employees and coordinate multiple people.
• Ability to direct the work of others and coach food/beverage preparation to standard recipes.

Responsibilities

• Ensure quality beverages and food products meet Starbucks standards.
• Provide excellent customer service and maintain a welcoming store environment.
• Handle cash, store safety and security, and follow operating policies.

Skills

Customer service

Team leadership

Communication

Attendance reliability

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming coffeehouse experience for the community. The role emphasizes quality beverages, food preparation to standard recipes, and coaching team members to deliver exceptional service.

Candidates should have at least six months of customer-facing experience, strong communication, and the ability to coordinate tasks across multiple partners. Flexible hours are expected as part of store operations.