Shift Lead: Craft Coffee & Team Leadership

Starbucks Corp.; Darien (IL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage

Paid vacation

Parental leave

Job summary

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, maintaining a welcoming store atmosphere for the community. You will guide partners, ensure quality beverages and foods, and uphold safety standards during your shift.

We value six months of customer-facing experience and the ability to delegate tasks to others. You will coach staff, manage daily operations, and contribute to a positive, big‑brand guest experience in a fast-paced environment.

Qualifications

• Attendance and punctuality required, with or without accommodations.
• Able to work flexible hours including mornings, evenings, weekends, nights and holidays.
• Six months of customer-facing experience.
• Experience delegating tasks to two or more employees.
• Cash handling and store safety knowledge.

Responsibilities

• Direct and supervise shift operations and staff.
• Ensure quality beverages and food products to recipe standards.
• Coach team on customer service and upsell opportunities.
• Assist with opening/closing procedures and safety compliance.

Skills

Customer service

Teamwork

Communication

Leadership

Retail knowledge

Job description

Starbucks Corp. seeks a shift supervisor to lead with craft and heart, maintaining a welcoming store atmosphere for the community. You will guide partners, ensure quality beverages and foods, and uphold safety standards during your shift.

We value six months of customer-facing experience and the ability to delegate tasks to others. You will coach staff, manage daily operations, and contribute to a positive, big‑brand guest experience in a fast-paced environment.