Shift Lead: Craft Coffee & Team Leadership

Starbucks Corp.; Burlington (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) match

Tuition assistance

Paid vacation

Parental leave

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a fast-paced store, ensuring consistent beverage quality and a welcoming environment for customers. You will coach team members, manage daily operations, and uphold store policies while maintaining strong customer relations.

The role emphasizes teamwork, flexibility to work early mornings, evenings, weekends, and holidays, and opportunities for growth within Starbucks’ benefits and development programs.

Qualifications

• Direct the work of others.
• Learn quickly and adapt to new tasks.
• Provide clear, effective oral communication.
• Knowledge of the retail environment and customer service.
• Strong interpersonal skills and teamwork.
• Ability to build relationships with customers and teammates.

Responsibilities

• Lead and coach team members to ensure quality beverage and food preparation.
• Provide exceptional customer service and maintain a welcoming store environment.
• Coordinate tasks among employees to ensure smooth shift operations.

Skills

Directing others

Learn quickly

Oral communication

Retail knowledge

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a fast-paced store, ensuring consistent beverage quality and a welcoming environment for customers. You will coach team members, manage daily operations, and uphold store policies while maintaining strong customer relations.

The role emphasizes teamwork, flexibility to work early mornings, evenings, weekends, and holidays, and opportunities for growth within Starbucks’ benefits and development programs.