Shift Lead – Craft Coffee & Community Growth

Starbucks Corp.; Waterford (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store environment and high-quality beverages for the community. You will guide a small team, delegate tasks, and uphold safety and store standards during shifts.

The role emphasizes customer service focus, quick learning, and strong interpersonal skills, with availability for varied hours including mornings, evenings, weekends, and holidays.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• Ability to direct the work of others and delegate tasks to team members.
• Strong communication and interpersonal skills for a retail environment.
• Ability to work as part of a team and build relationships.
• Wlexibility to work early mornings, evenings, weekends, nights or holidays.

Responsibilities

• Lead shift with craft and heart to create a welcoming Starbucks experience.
• Coach and delegate tasks to two or more employees as needed.
• Ensure quality beverages and food per recipes and store standards.
• Maintain store policies, cash handling, safety and security.

Skills

Customer service

Leadership

Communication

Teamwork

Flexibility

Fast learner

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store environment and high-quality beverages for the community. You will guide a small team, delegate tasks, and uphold safety and store standards during shifts.

The role emphasizes customer service focus, quick learning, and strong interpersonal skills, with availability for varied hours including mornings, evenings, weekends, and holidays.