Shift Lead - Craft Coffee & Team Growth

Starbucks Corp.; Los Angeles (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Paid parental leave

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, focusing on craft, heart, and a welcoming atmosphere for the local community. You will mentor partners, ensure quality beverages and foods, and maintain safe, efficient store operations.

The role emphasizes relationship-building, quick learning, and exemplary customer service. The position requires dependable attendance, the ability to work flexible shifts, and the drive to uphold Starbucks standards.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Ability to coach and delegate tasks to other employees.
• Effective oral communication and the ability to direct work of others.
• Knowledge of the retail environment and how to maintain store standards.
• Willingness to work flexible hours, including early mornings, evenings, weekends, and holidays.

Responsibilities

• Direct the work of others and learn quickly in a fast-paced store.
• Prepare beverages and food to standard recipes or customize for customers.
• Coach team members on beverage preparation and customer service.
• Maintain safety, cash handling and store security according to policies.

Skills

Customer service

Leadership

Communication

Teamwork

Retail environment

Food & beverage knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a busy store, focusing on craft, heart, and a welcoming atmosphere for the local community. You will mentor partners, ensure quality beverages and foods, and maintain safe, efficient store operations.

The role emphasizes relationship-building, quick learning, and exemplary customer service. The position requires dependable attendance, the ability to work flexible shifts, and the drive to uphold Starbucks standards.