Shift Lead — Craft Coffee & Team Coach

Starbucks Corp.; Santa Fe Springs (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Paid vacation

Sick time accrual

Holiday pay

Job summary

Starbucks Coffee Company in Santa Fe Springs, CA seeks a shift supervisor to lead with craft and heart, making each shift a welcoming experience for customers and community. You will guide baristas, ensure quality beverages and food, and coach teammates to meet store standards.

Ideal candidates bring 6+ months of customer interaction experience, ability to delegate tasks, and strong communication and teamwork skills, with flexibility for varied hours.

Qualifications

• Attend work consistently and punctually with or without accommodation.
• Flexible hours including mornings, evenings, weekends, holidays.
• Follow store policies: quality beverages/food, cash handling, safety.
• Six months in customer-facing role.
• Six months directing tasks and coordinating two or more staff.

Responsibilities

• Direct the work of two or more employees and delegate tasks.
• Prepare beverages and food to standard recipes or customization.
• Ensure quality beverages/food and maintain store safety.
• Coach teammates on prep and customer service.
• Maintain awareness of store policies and procedures.

Skills

Attendance & punctuality

Flexible hours

Policy compliance

Delegation

Customer service

Team leadership

Communication

Retail knowledge

Job description

Starbucks Coffee Company in Santa Fe Springs, CA seeks a shift supervisor to lead with craft and heart, making each shift a welcoming experience for customers and community. You will guide baristas, ensure quality beverages and food, and coach teammates to meet store standards.

Ideal candidates bring 6+ months of customer interaction experience, ability to delegate tasks, and strong communication and teamwork skills, with flexibility for varied hours.