Shift Lead: Craft Coffee & Team Coach

Starbucks Corp.; Minneapolis (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition assistance

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company in Minneapolis is seeking a dedicated Shift Supervisor to lead a busy cafe with craft and heart. You will mentor partners, ensure quality beverages and food, manage operations, and create a welcoming space for customers.

The role requires attendance reliability, flexibility across shifts including mornings, evenings, weekends and holidays, and the ability to delegate tasks and guide a small team.

Qualifications

• 6 months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least 6 months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Maintain regular attendance and punctuality
• Prepare beverages/food to standard recipes or customized for customers
• Meet store policies including cash handling and store safety and security

Responsibilities

• Lead with craft and heart to ensure a welcoming space for customers
• Direct the work of team members and coordinate tasks as needed
• Coach and develop partners to deliver quality beverages and food
• Maintain high standards of cleanliness, safety, and customer service

Skills

Customer service

Interpersonal skills

Team leadership

Communication skills

Retail knowledge

Job description

Starbucks Coffee Company in Minneapolis is seeking a dedicated Shift Supervisor to lead a busy cafe with craft and heart. You will mentor partners, ensure quality beverages and food, manage operations, and create a welcoming space for customers.

The role requires attendance reliability, flexibility across shifts including mornings, evenings, weekends and holidays, and the ability to delegate tasks and guide a small team.