Shift Supervisor — Craft Coffee & Lead

Starbucks Corp.; Minneapolis (MN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Paid vacation

Tuition coverage via Starbuck College

Paid parental leave

Disability and other benefits

Job summary

Starbucks Coffee Company in Minneapolis, MN is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide a team, maintain quality beverages and food to standard recipes, and manage cash handling and safety during shifts.

The role emphasizes coaching peers, delegating tasks, and delivering outstanding customer service while upholding store policies and core values.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks to others and coordinating multiple employees.
• Prepare and coach beverage/food preparation to standard recipes or customer specifications.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space.
• Direct staff to ensure quality beverages, food, cash handling, and store safety.
• Coach team members and delegate tasks to achieve efficient shift operations.
• Provide excellent customer service and maintain store standards.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Minneapolis, MN is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide a team, maintain quality beverages and food to standard recipes, and manage cash handling and safety during shifts.

The role emphasizes coaching peers, delegating tasks, and delivering outstanding customer service while upholding store policies and core values.