Shift Lead: Craft Coffee & Team Coach

Starbucks Corp.; Enterprise (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition coverage

401(k) retirement plan

Health, dental, vision insurance

Job summary

Starbucks Corp. in Enterprise, AL is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse is a welcoming space for the community.

You will mentor teammates, uphold quality beverages and food according to standard recipes, and model exceptional customer service during every shift. This role requires reliable attendance, flexible hours (including early mornings, evenings, weekends, and holidays), and the ability to train others while coordinating tasks.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Six months of customer-facing experience.
• Prepare and coach the preparation of beverages to standard recipes or customized for customers.
• Ability to delegate tasks to other employees and coordinate two or more teammates.

Responsibilities

• Direct the work of others to greet customers and ensure beverage/food quality.
• Uphold store safety, cash handling, and policy compliance.
• Provide exceptional customer service and maintain store standards.
• Support training and development through Starbucks programs.

Skills

Customer service

Communication

Team leadership

Time management

Flexible schedule

Job description

Starbucks Corp. in Enterprise, AL is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse is a welcoming space for the community.

You will mentor teammates, uphold quality beverages and food according to standard recipes, and model exceptional customer service during every shift. This role requires reliable attendance, flexible hours (including early mornings, evenings, weekends, and holidays), and the ability to train others while coordinating tasks.