Shift Lead - Craft Coffee & Community Builder

Starbucks Corp.; Redford Charter Township (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

401(k) plan

Bonus opportunities

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse environment for the community. You will coach beverage preparation, coordinate tasks among staff, and uphold store standards, safety, and customer service.

The role emphasizes strong interpersonal skills, adaptability to flexible hours, and the ability to manage a fast-paced retail environment while fostering team growth and customer connection.

Qualifications

• Attendance and punctuality as required.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks community space.
• Prepare and coach beverage/food preparation to standard recipes or customer specifications.
• Delegate tasks and coordinate team to ensure smooth shift operations.
• Maintain store safety, cash handling, and policy adherence.
• Provide excellent customer service and build relationships with customers.

Skills

Team leadership

Customer service

Communication skills

Delegation

Learning quickly

Retail knowledge

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming coffeehouse environment for the community. You will coach beverage preparation, coordinate tasks among staff, and uphold store standards, safety, and customer service.

The role emphasizes strong interpersonal skills, adaptability to flexible hours, and the ability to manage a fast-paced retail environment while fostering team growth and customer connection.