Shift Lead: Coffeehouse Craft & Team Leadership

Starbucks Corp.; Fresno (CA); On-site; USD 2,204,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage

Paid vacation

Paid parental leave

Sick time

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, coach partners, and ensure quality beverages and food while upholding safety standards.

The role requires flexible availability, prior customer-service experience, and the ability to direct others and work as part of a team. Starbucks offers extensive benefits and development opportunities.

Qualifications

• Six months of customer-facing experience.
• Flexible availability including mornings, evenings, weekends, nights and holidays.
• Six months of experience delegating tasks and coordinating two or more employees.
• Ability to direct work, learn quickly, and communicate effectively.
• Strong interpersonal and teamwork skills.

Responsibilities

• Lead shift with craft and heart to provide a welcoming space for the community.
• Prepare and coach the preparation of beverages and food to standard recipes or customer modifications.
• Direct and delegate tasks to team members to ensure smooth operations.
• Ensure quality beverages and food, cash handling, and store safety and security.

Skills

Direct others

Quick learner

Oral communication

Retail environment knowledge

Teamwork

Interpersonal skills

Customer service

Cash handling

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will oversee daily operations, coach partners, and ensure quality beverages and food while upholding safety standards.

The role requires flexible availability, prior customer-service experience, and the ability to direct others and work as part of a team. Starbucks offers extensive benefits and development opportunities.