Shift Lead: Craft Coffee & Team Builder

Starbucks Corp.; New York (NY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k) retirement plan

Tuition coverage

Paid vacation

Disability insurance

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead a busy coffeehouse, ensuring every guest experiences high-quality beverages and service. You will supervise baristas, coach team members, and maintain a welcoming store environment for the local community.

This role requires reliable attendance, flexibility to work mornings, evenings, weekends, and holidays, and the ability to follow store policies while supporting safety and cash handling procedures.

Qualifications

• Six months of experience in a role interacting with customers
• Experience delegating tasks to others and coordinating two+ employees
• Ability to direct work and learn quickly
• Strong interpersonal skills and teamwork abilities

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks space for the community
• Maintain attendance, punctuality, and flexible hours as required
• Prepare and coach food/beverage preparation to standard recipes or customized requests
• Ensure quality beverages/food, cash handling, and store safety and security
• Collaborate with team to provide excellent customer experiences

Skills

Customer service

Leadership

Communication

Teamwork

Tools

POS system

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead a busy coffeehouse, ensuring every guest experiences high-quality beverages and service. You will supervise baristas, coach team members, and maintain a welcoming store environment for the local community.

This role requires reliable attendance, flexibility to work mornings, evenings, weekends, and holidays, and the ability to follow store policies while supporting safety and cash handling procedures.