Shift Lead: Craft Coffee, Lead a Welcoming Team

Starbucks Corp.; Richmond (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations and foster a welcoming coffeehouse for the Richmond community. You will coach partners, ensure quality beverages and food, and uphold safety and store policies.

The role emphasizes customer interaction, leadership of a small team, and adherence to store standards, with comprehensive benefits tied to Starbucks partner programs.

Qualifications

• Six (6) months of experience interacting with customers.
• Experience delegating tasks to other employees and coordinating tasks of 2+ staff.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and knowledge of retail environment.

Responsibilities

• Lead with craft and heart to make the store welcoming for the community.
• Coach the preparation of food and beverages to standard recipes or customized for customers.
• Ensure quality beverages and food, cash handling, and store safety and security.
• Direct and coordinate tasks of team members during shifts.

Skills

Customer service

Leadership

Communication

Teamwork

Interpersonal skills

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead daily operations and foster a welcoming coffeehouse for the Richmond community. You will coach partners, ensure quality beverages and food, and uphold safety and store policies.

The role emphasizes customer interaction, leadership of a small team, and adherence to store standards, with comprehensive benefits tied to Starbucks partner programs.