Shift Lead: Craft Coffee & Customer Experience

Starbucks Corp.; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) retirement plan

Tuition assistance

Paid time off

Employee discounts

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy Columbus store with craft and heart, ensuring every guest enjoys a warm, welcoming experience. You will coach a small team, uphold quality beverages and food to standard recipes, handle cash and safety responsibilities, and adapt to flexible hours including mornings, evenings, weekends, and holidays.

Starbucks offers extensive benefits and growth opportunities, from tuition coverage to retirement plans, reflecting our

Qualifications

• Attendance, punctuality, and flexibility with hours vary by shift.
• 6 months experience in a customer-facing role.
• 6 months experience delegating tasks to others.
• Prepare beverages/food to standard recipes or customer specs.

Responsibilities

• Lead daily shift with craft and heart to welcome guests.
• Prepare and serve beverages and food to Starbucks standards.
• Coach and delegate tasks to crew; ensure smooth operations.
• Maintain store safety, cash handling, and quality control.

Skills

Direct others

Quick learner

Communication skills

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a busy Columbus store with craft and heart, ensuring every guest enjoys a warm, welcoming experience. You will coach a small team, uphold quality beverages and food to standard recipes, handle cash and safety responsibilities, and adapt to flexible hours including mornings, evenings, weekends, and holidays.

Starbucks offers extensive benefits and growth opportunities, from tuition coverage to retirement plans, reflecting our