Lead Coffeehouse Shift Supervisor

Starbucks Corp.; Columbus (OH); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) with match

Tuition coverage - ASU

Paid time off

Holiday pay

Career growth

Job summary

Starbucks Coffee Company in Columbus, OH is seeking a Shift Supervisor who leads with craft and heart to ensure each cup and interaction reflects our brand. You will guide partners, uphold quality standards, and create a welcoming store environment for the community.

The role emphasizes dependable attendance, flexible hours, and coaching teammates, with a strong focus on customer service, safety, and teamwork; comprehensive benefits and growth opportunities are provided to eligible partners.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Ability to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies and standards, including quality beverages/food, cash handling, and safety.
• Six (6) months of customer-facing experience.
• Six (6) months of experience delegating tasks to others.

Responsibilities

• Direct and coach team members during shifts.
• Maintain consistent attendance and service quality.
• Ensure policies, cash handling, and store safety are followed.
• Prepare and customize drinks and foods per standard recipes.
• Coordinate tasks among staff to meet customer demand.

Skills

Customer service

Team leadership

Flexible hours

Cash handling

Food prep

Safety awareness

Job description

Starbucks Coffee Company in Columbus, OH is seeking a Shift Supervisor who leads with craft and heart to ensure each cup and interaction reflects our brand. You will guide partners, uphold quality standards, and create a welcoming store environment for the community.

The role emphasizes dependable attendance, flexible hours, and coaching teammates, with a strong focus on customer service, safety, and teamwork; comprehensive benefits and growth opportunities are provided to eligible partners.