Shift Lead – Craft Coffee & Customer Experience

Starbucks Corp.; Clarksville (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition coverage

Paid vacation accrual

Paid holidays

Disability benefits

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead a high‑performing team in a fast‑paced store in Indiana. You will model excellent customer service, direct daily operations, and coach partners to maintain quality beverages and food, while upholding safety and cash-handling standards.

This role emphasizes teamwork, effective communication, and the ability to adapt to busy periods, holidays, and varied scheduling. Training and benefits support career growth.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others and delegate tasks.
• Strong communication and teamwork abilities.
• Maintain regular attendance and punctuality, with flexible hours.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store.
• Direct and coordinate tasks of team members during shifts.
• Prepare and coach beverage/food preparation to standard recipes.
• Ensure cash handling, safety, and store policies are followed.

Skills

Customer service

Leadership

Teamwork

Communication

Attendance & punctuality

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead a high‑performing team in a fast‑paced store in Indiana. You will model excellent customer service, direct daily operations, and coach partners to maintain quality beverages and food, while upholding safety and cash-handling standards.

This role emphasizes teamwork, effective communication, and the ability to adapt to busy periods, holidays, and varied scheduling. Training and benefits support career growth.