Shift Lead: Craft Coffee & Customer Experience

Starbucks Corp.; Chardon (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition coverage – Starbucks College }

Paid vacation

Job summary

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. This role emphasizes customer interaction, staff coaching, and maintaining store standards while working flexible hours.

We offer industry-leading benefits and growth opportunities, including tuition coverage, health and retirement plans, and paid leave. Join a team that values connection and service.

Qualifications

• Six months of experience in a role that requires constant interaction with customers.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate the tasks of two or more employees.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Retail knowledge

Attendance & punctuality

Flexibility

Job description

Starbucks Coffee Company is hiring a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. This role emphasizes customer interaction, staff coaching, and maintaining store standards while working flexible hours.

We offer industry-leading benefits and growth opportunities, including tuition coverage, health and retirement plans, and paid leave. Join a team that values connection and service.