Shift Lead: Craft Coffee & Community Moments

Starbucks Corp.; Sioux Falls (SD); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage preparation, maintain standards, and guide a team to deliver exceptional service.

Ideal candidates have 6+ months in customer-facing roles, ability to delegate, and strong teamwork and communication skills. This role supports flexible hours in a dynamic retail environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees
• Ability to direct the work of others
• Ability to learn quickly
• Effective oral communication skills
• Knowledge of the retail environment
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Responsibilities

• Lead shift with craft and heart to ensure a welcoming coffeehouse environment
• Provide quality beverages and food products, and maintain cash handling and store safety
• Coach preparation of food and beverages to standard recipes or customized for customers
• Delegate tasks to team members and coordinate work of two or more employees
• Foster strong interpersonal connections with customers and partners

Skills

Customer service

Leadership

Teamwork

Communication

Retail knowledge

Learning quickly

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach beverage preparation, maintain standards, and guide a team to deliver exceptional service.

Ideal candidates have 6+ months in customer-facing roles, ability to delegate, and strong teamwork and communication skills. This role supports flexible hours in a dynamic retail environment.