Shift Lead – Craft Coffee & Community Growth

Starbucks Corp.; San Francisco (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition benefit

401(k) match

Paid time off

Job summary

Starbucks Coffee Company in San Francisco is seeking a Shift Supervisor to lead the team, ensure quality beverages, and create a welcoming guest experience that supports the brand's values.

You will coach partners, delegate tasks, uphold safety and store policies, and coordinate operations during busy periods while delivering consistent service and fulfilling customer requests with warmth.

Qualifications

• Attendance and punctuality in all shifts.
• Flexibility for early mornings, evenings, weekends, holidays.
• Meet store standards including quality beverages and cash handling.
• Six months of customer-facing experience.
• At least six months of delegating tasks to others.

Responsibilities

• Direct the work of team during shifts.
• Ensure beverages/food prepared to standard recipes.
• Coach and delegate tasks to crew members.
• Maintain store safety and security.
• Deliver friendly, efficient customer service.

Skills

Customer service

Team leadership

Communication

Flexibility

Retail experience

Conflict resolution

Job description

Starbucks Coffee Company in San Francisco is seeking a Shift Supervisor to lead the team, ensure quality beverages, and create a welcoming guest experience that supports the brand's values.

You will coach partners, delegate tasks, uphold safety and store policies, and coordinate operations during busy periods while delivering consistent service and fulfilling customer requests with warmth.