Shift Supervisor: Lead Coffee Craft & Customer Experience

Starbucks Corp.; San Francisco (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation

401(k) with company match

Tuition coverage

Job summary

Starbucks Coffee Company in San Francisco is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community while ensuring quality beverages and food per standard recipes.

You will coach team members, maintain store policies, handle cash, and deliver excellent customer service during flexible hours, including mornings, evenings, weekends and holidays.

Qualifications

• Six months of customer-facing experience.
• Availability for flexible hours including early mornings, weekends, and holidays.
• Ability to direct work of others and learn quickly.
• Knowledge of the retail environment and strong interpersonal skills.
• Commitment to Starbucks values and excellence in service.

Responsibilities

• Lead cafe team to deliver quality beverages and food to standard recipes.
• Coach and delegate tasks to ensure smooth shifts and great service.
• Maintain store policies, safety, cash handling, and superb customer service.

Skills

Attendance & punctuality

Flexible hours

Customer service

Cash handling

Food & beverage prep

Team delegation

Communication

Retail knowledge

Job description

Starbucks Coffee Company in San Francisco is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community while ensuring quality beverages and food per standard recipes.

You will coach team members, maintain store policies, handle cash, and deliver excellent customer service during flexible hours, including mornings, evenings, weekends and holidays.