Shift Lead - Craft Coffee & Community

Starbucks Corp.; Carpentersville (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition coverage

Paid time off

Holiday pay

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Carpentersville, IL. You will lead crew members, ensure fast, friendly service, and uphold quality beverage/food standards. This role emphasizes coaching, attendance, and operational excellence in a busy store environment.

Ideal candidates have 6+ months in customer-facing roles, strong communication, and a collaborative spirit. Flexibility for early mornings, nights, weekends, and holidays is required.

Qualifications

• 6 months of customer-facing experience.
• Experience delegating tasks to others.
• Prepare beverages to standard recipes or customer requests.
• Flexible availability including weekends and holidays.

Responsibilities

• Direct and coach the team to meet quality standards.
• Maintain regular attendance and punctuality.
• Prepare beverages/food per recipes and adapt as needed.
• Ensure cash handling, store safety and security.
• Provide friendly, efficient customer service.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Carpentersville, IL. You will lead crew members, ensure fast, friendly service, and uphold quality beverage/food standards. This role emphasizes coaching, attendance, and operational excellence in a busy store environment.

Ideal candidates have 6+ months in customer-facing roles, strong communication, and a collaborative spirit. Flexibility for early mornings, nights, weekends, and holidays is required.