Shift Lead: Craft Coffee & Community

Starbucks Corp.; Bedford (IN); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Tuition coverage (Starbucks Plan)

Job summary

Starbucks Coffee Company is hiring a Shift Supervisor to lead shifts with craft and heart, ensuring a welcoming space for the community. You will coach partners, manage beverage and food preparation to standard recipes, and uphold safety and store policies.

The role requires strong customer service skills, leadership, and the ability to work flexible hours. Starbucks provides extensive benefits and growth opportunities to partners.

Qualifications

• Attends regularly and punctually, with or without accommodation.
• Flexible hours including mornings, evenings, weekends, nights or holidays.
• Cash handling, quality beverage/food preparation, and store safety.
• 6 months in a role with customer interaction.
• At least 6 months delegating tasks to two or more employees.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Prepare and coach beverage/food preparation to standard recipes or customized for customers.
• Coach and delegate tasks to partners to ensure smooth operations.
• Uphold store policies, safety, and security standards.

Skills

Customer service

Leadership

Communication

Retail knowledge

Teamwork

Relationship building

Job description

Starbucks Coffee Company is hiring a Shift Supervisor to lead shifts with craft and heart, ensuring a welcoming space for the community. You will coach partners, manage beverage and food preparation to standard recipes, and uphold safety and store policies.

The role requires strong customer service skills, leadership, and the ability to work flexible hours. Starbucks provides extensive benefits and growth opportunities to partners.