Shift Lead - Craft Coffee & Community

Starbucks Corp.; Aliso Viejo (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Starbucks equity program

Tuition coverage via Starbucks College

Paid vacation and sick leave

Quarterly bonus opportunities

Backup care assistance

DACA reimbursement

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, making each customer moment special. You will guide team members, prepare beverages to standard recipes, and ensure store standards in a fast-paced environment.

This role offers growth opportunities and comprehensive benefits, including health coverage, retirement options, and tuition support, with a focus on teamwork and guest satisfaction.

Qualifications

• Six months of experience in a customer-facing role.
• Prepare beverages and food to standard recipes or customer requests.
• Delegate tasks to team members and coordinate work for two or more employees.

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks environment.
• Ensure quality beverages and food, cash handling, and store safety per policy.
• Coach and delegate tasks, supporting two or more partners during shifts.
• Provide excellent customer service and build strong team relationships.

Skills

Direct others

Learn quickly

Effective communication

Retail environment

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, making each customer moment special. You will guide team members, prepare beverages to standard recipes, and ensure store standards in a fast-paced environment.

This role offers growth opportunities and comprehensive benefits, including health coverage, retirement options, and tuition support, with a focus on teamwork and guest satisfaction.