Shift Lead: Coffee Bar & Team Mentor

Verve LLC; Palo Alto (CA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Free coffee

Employee discount

Education classes

Mentorship

Healthcare benefits

Holiday pay

Paid time off

Job summary

Verve Coffee Roasters in Palo Alto is seeking a Shift Lead to oversee daily operations and lead a team of baristas and culinary staff. You will ensure high-quality coffee and food pairings, coach team members, and foster an outstanding guest experience in a fast-paced cafe environment.

The role requires leadership, strong communication, and the ability to multitask while maintaining attention to detail. Availability for weekends and holidays is expected, with competitive hourly compensation.

Qualifications

• Food service training.
• Prior supervisory experience preferred.
• Excellent communication skills (verbal and written).
• Strong organizational and detail-oriented skills.
• Ability to collaborate effectively within a team.

Responsibilities

• Ensure that superior products are being served to customers
• Maintain positivity and enthusiasm at all times
• Support staff with product knowledge and education
• Promote an excellent experience for both employees and customers
• Anticipate & proactively address customer and store needs
• Handle cash with flawless accuracy
• Promote teamwork and excellent communication within the café
• Provide on-the-job education and mentoring

Skills

Leadership

Communication

Teamwork

Organizational skills

Job description

Verve Coffee Roasters in Palo Alto is seeking a Shift Lead to oversee daily operations and lead a team of baristas and culinary staff. You will ensure high-quality coffee and food pairings, coach team members, and foster an outstanding guest experience in a fast-paced cafe environment.

The role requires leadership, strong communication, and the ability to multitask while maintaining attention to detail. Availability for weekends and holidays is expected, with competitive hourly compensation.