Shift Lead: Coffee Bar Team Coach & Operations

Black-Rifle-Coffee-Company-5; San Antonio (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

Black Rifle Coffee Company in San Antonio, TX, is hiring Shift Leads to support the General Manager and run daily store operations. This hourly role focuses on delivering outstanding customer service, supervising staff, and ensuring a clean, organized store environment.

Ideal candidates have 3+ years in QSR/retail/hospitality, 2+ years of supervisory experience, and strong communication with flexibility for early mornings, nights, weekends. BRCC emphasizes integrity and teamwork.

Qualifications

• 3+ years experience in QSR, customer service, retail or hospitality.
• 2+ years of retail supervisory experience preferred.
• Excellent customer service and leadership ability.

Responsibilities

• Deliver exceptional customer service.
• Execute store operations during scheduled shifts, including opening/closing duties.
• Coach and provide feedback to associates to ensure policy adherence.
• Manage inventory and scheduling; cover breaks as needed.
• Follow health, safety and sanitation guidelines.

Skills

Customer service

Team leadership

Multitasking

Cash handling

Communication

Tools

POS system

Computer basics

Job description

Black Rifle Coffee Company in San Antonio, TX, is hiring Shift Leads to support the General Manager and run daily store operations. This hourly role focuses on delivering outstanding customer service, supervising staff, and ensuring a clean, organized store environment.

Ideal candidates have 3+ years in QSR/retail/hospitality, 2+ years of supervisory experience, and strong communication with flexibility for early mornings, nights, weekends. BRCC emphasizes integrity and teamwork.