Shift Lead - Chocolate Retail Growth & Customer Experience

South Shore Plaza; Frisco (TX); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive Pay

Premium Holiday Pay (Time and a Half)

Annual Bonus

Employee Assistance Program

Career growth opportunities

Discounts on products

Chocolates at work

Easily accessible locations

Job summary

Läderach is seeking a Part-Time Key Holder (Shift Lead) to enhance the in-store experience in a fast-paced retail setting. You will lead the team, ensure brand standards, and support sales goals while maintaining product quality.

The role emphasizes training, leadership, and collaboration with Store Managers to drive customer satisfaction and store performance. This position offers growth opportunities and exposure to a premium chocolate brand.

Qualifications

• 1 year of experience in retail sales or similar fast-paced environment.
• Strong interpersonal communication skills.
• Reliable with scheduling based on store needs.
• Quality-minded with keen attention to detail.
• Passion for chocolate.

Responsibilities

• Deliver outstanding customer experience and maintain in-house team environment.
• Provide training and assist store associates to meet production goals.
• Lead in-store tasks during shifts and uphold brand standards.
• Ensure sales floor movement flows smoothly.
• Assist with product merchandising accuracy.
• Help lead food safety protocol compliance.
• Support sales objectives and store loss prevention.
• Participate in team meetings and other duties assigned by the Store Manager.

Skills

Retail experience

Interpersonal skills

Reliable scheduling

Attention to detail

Passion for chocolate

Job description

Läderach is seeking a Part-Time Key Holder (Shift Lead) to enhance the in-store experience in a fast-paced retail setting. You will lead the team, ensure brand standards, and support sales goals while maintaining product quality.

The role emphasizes training, leadership, and collaboration with Store Managers to drive customer satisfaction and store performance. This position offers growth opportunities and exposure to a premium chocolate brand.