Chocolate Retail Shift Lead — Premium Holiday Pay & Bonus

South Shore Plaza; Houston (TX); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Competitive Pay

Premium Holiday Pay

Annual Bonus

Employee Assistance Program

In-house and external training

Discounts on products

Chocolate at work

Job summary

Läderach, a premium Swiss chocolate maker, seeks a part-time Key Holder (Shift Lead) to deliver exceptional in-store experiences in Houston. You will lead store tasks, train associates, and ensure brand standards while driving sales and smooth floor movement.

Ideal candidates have at least 1 year in retail, strong communication, reliability, and a passion for chocolate. The role offers training, growth opportunities, and a supportive team culture.

Qualifications

• At least 1 year in retail sales or similar fast-paced, customer-minded environment.
• Strong interpersonal and communication skills.
• Reliable and flexible with scheduling.
• Passion for chocolate and brand standards.

Responsibilities

• Deliver outstanding customer experience and uphold store brand standards.
• Provide training and support to Store Associates to meet production goals and tasks.
• Lead various in-store tasks during each shift and ensure smooth floor movement.
• Ensure merchandising accuracy and compliance with food safety protocols.
• Target sales objectives and support loss prevention measures.
• Participate in team meetings to discuss goals and improvements.
• Communicate effectively with team and store manager.
• Support other role-related duties as assigned by the Store Manager.

Skills

Retail experience

Customer service

Leadership

Communication

Job description

Läderach, a premium Swiss chocolate maker, seeks a part-time Key Holder (Shift Lead) to deliver exceptional in-store experiences in Houston. You will lead store tasks, train associates, and ensure brand standards while driving sales and smooth floor movement.

Ideal candidates have at least 1 year in retail, strong communication, reliability, and a passion for chocolate. The role offers training, growth opportunities, and a supportive team culture.