Shift Lead - Car Wash Ops & Guest Experience

Whistle Express Car Wash; Merrill (WI); On-site; USD 19,286 - 24,796; Part time

Job summary

Whistle Express Car Wash is hiring a part-time Shift Lead in Merrill, WI. You will help run each shift smoothly, engage with customers, lead a team in the absence of management, and ensure safety and quality during car washing.

This role emphasizes customer service, operational efficiency, and staff leadership. Responsibilities include greeting customers, guiding vehicles, monitoring equipment, and promoting services while maintaining Whistle’s Sparkle Assurance standards.

Qualifications

• Experience in customer service or leadership roles.
• Ability to lead a team and manage opening/closing procedures.
• Strong communication and problem-solving skills.
• Commitment to safety and following standard operating procedures.

Responsibilities

• Greet customers and provide a positive, friendly experience.
• Assist with daily operations and ensure smooth shift workflow.
• Lead the team in the absence of the Site Leader or Assistant Leader.
• Monitor safety, prepare vehicles for wash, and ensure quality standards.
• Direct vehicles into wash with attention to safety and efficiency.
• Support engagement in upsell of memberships and services.

Job description

Whistle Express Car Wash is hiring a part-time Shift Lead in Merrill, WI. You will help run each shift smoothly, engage with customers, lead a team in the absence of management, and ensure safety and quality during car washing.

This role emphasizes customer service, operational efficiency, and staff leadership. Responsibilities include greeting customers, guiding vehicles, monitoring equipment, and promoting services while maintaining Whistle’s Sparkle Assurance standards.