Shift Lead, Car Wash Ops & Guest Experience

Whistle Express Car Wash; Columbia (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash in Columbia, SC is seeking a hands-on Shift Lead to run the site in the absence of management. You’ll lead the crew, ensure safety, and uphold Sparkle Assurance on every vehicle.

You will engage customers, train teammates, and resolve issues quickly while maintaining fast, high-quality service in an outdoor, high-pace environment. This is a leadership role for someone who owns the shift.

Qualifications

• Must lead by example and own the shift
• Outdoor, fast-paced environment experience
• Experience in supervising a team
• Strong customer service and communication skills

Responsibilities

• Greet customers, answer questions, promote services and memberships
• Direct vehicles safely and ensure proper positioning
• Enforce safety protocols and resolve operational issues quickly
• Open/close procedures and shift leadership when site leaders are away
• Inspect vehicles for quality and provide guidance to maintain standards

Skills

Leadership

Customer service

Team supervision

Communication

Problem solving

Job description

Whistle Express Car Wash in Columbia, SC is seeking a hands-on Shift Lead to run the site in the absence of management. You’ll lead the crew, ensure safety, and uphold Sparkle Assurance on every vehicle.

You will engage customers, train teammates, and resolve issues quickly while maintaining fast, high-quality service in an outdoor, high-pace environment. This is a leadership role for someone who owns the shift.