Shift Lead: Lead the Car Wash Team to Shine

Whistle Express Car Wash; Sumter (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash in Sumter, SC is seeking a Shift Lead to drive customer engagement, supervise the crew, and ensure top-notch wash quality during each shift.

You will lead by example, opening and closing procedures, and maintain safety and operational excellence while promoting memberships and ensuring guest satisfaction. This role is physically active and outdoors, requiring strong leadership and teamwork.

Qualifications

• Leadership experience supervising a team during shifts.
• Comfortable outdoors and physically active in a fast-paced environment.
• Ability to open/close the site as a key holder.
• Customer service and sales skills to promote memberships.
• Strong safety and procedural compliance.

Responsibilities

• Greet customers and provide a positive experience; answer questions about services and memberships.
• Direct vehicles safely into wash tunnel and prepare vehicles for washing.
• Monitor equipment and report malfunctions; enforce safety protocols.
• Lead the team during shifts; delegate tasks and provide guidance.
• Inspect vehicles post-wash for quality and address issues to maintain Sparkle Assurance.

Skills

Customer service

Team leadership

Safety compliance

Operations management

Communication

Job description

Whistle Express Car Wash in Sumter, SC is seeking a Shift Lead to drive customer engagement, supervise the crew, and ensure top-notch wash quality during each shift.

You will lead by example, opening and closing procedures, and maintain safety and operational excellence while promoting memberships and ensuring guest satisfaction. This role is physically active and outdoors, requiring strong leadership and teamwork.